[Kate P]

I know I am late getting into this discussion but I support the fact that Gulf Stream needs to improve quality control. We did not even have a connection to City Water and we have had a slew of other problems due to a lack of quality control problems. How can you have a 6 sigma quality program and miss a major requirement for an RVer? I also have experienced the difficulty in getting customer service support out of Gulf Stream with one exception. Millie Birchfield, the Queen of the parts department, has been my "go to girl" at Gulf Stream. She has come through for me 100% of the time. She promptly responds to all emails and I have even spoken to her on the phone! I just could not miss the opportunity to put in a good word for a dedicated Gulf Stream employee who is truly committed to providing excellent customer service!